Mobile Policy

Effective Date: september 04, 2025

At RxTaxSolutions.com ("we," "our," or "us"), protecting the privacy of our users is a top priority, especially when it comes to mobile communications. This Mobile Privacy Policy explains how we collect, use, and protect information provided through your mobile device, including data collected via SMS (Short Message Service), mobile browsing, and other mobile-based services.

This policy is designed to comply with all applicable federal laws and industry standards, including the Telephone Consumer Protection Act (TCPA) and CTIA guidelines.

1. Mobile Information Collected

When you interact with RxTaxSolutions.com on a mobile device, we may collect information such as:

  • Your mobile phone number
  • Device ID, model, and operating system
  • IP address and geolocation data (if enabled)
  • Carrier information
  • SMS text preferences and interaction history
  • Consent records (timestamped opt-ins and opt-outs)

We collect this information directly from you (e.g., through a form or opt-in) or automatically through interactions with our mobile site and SMS services.

2. How We Use Mobile Information

Your mobile information may be used to:

  • Send text message updates you opted in for, including tax updates, reminders, or promotions
  • Respond to mobile-based inquiries and service requests
  • Maintain compliance with legal requirements and consent records
  • Improve our mobile website’s usability and experience
  • Monitor delivery and effectiveness of SMS campaigns

We do not use your mobile data to track activity across unrelated third-party apps or websites.

3. Message Frequency and Charges

By subscribing to SMS updates from RxTaxSolutions.com, you agree to the following terms:

  • You may receive up to five (5) messages per month
  • Message and data rates may apply, depending on your carrier and plan
  • Message delivery depends on mobile network availability
  • RxTaxSolutions.com is not responsible for delayed or undelivered messages caused by carrier or technical issues

4. User Opt-In and Consent

We require express written consent before sending any SMS messages. This consent must be:

  • Voluntarily provided by the user (no pre-checked boxes)
  • Accompanied by clear disclosure of message purpose
  • Recorded with timestamp and originating IP address

Consent may be provided by completing a form with an opt-in checkbox or by replying to a confirmation text. We do not infer consent from general site use.

5. Opt-Out and Support

You may revoke consent and stop receiving messages at any time. To opt out:

  • Reply with STOP, QUIT, END, CANCEL, or UNSUBSCRIBE to any message
  • You will receive a confirmation message acknowledging your opt-out

For support, you may:

  • Text HELP to the sending number
  • Email info@rxtaxsolutions.com
  • Call our support line at +1 (833) 591-5485

All opt-out and help requests are processed promptly, typically within one business day.

6. No Sale or Sharing of Mobile Information

We strictly follow a no-sale, no-sharing policy for mobile data:

“No mobile information will be shared or sold to third parties or affiliates for marketing or promotional purposes. RxTaxSolutions.com does not express or imply subscriber consent for communications on behalf of other companies.”

7. Data Retention and Protection

We retain mobile data only as long as necessary to:

  • Deliver requested services
  • Comply with legal obligations
  • Maintain consent records for compliance
  • Resolve disputes or troubleshoot issues

We use industry-standard security protocols, including encryption and restricted access, to protect mobile data.

8. Policy Updates

This Mobile Privacy Policy may be updated as laws, technologies, or services evolve. Updates will include:

  • Revised “Effective Date” at the top of this policy
  • Optional notice via SMS or email, when appropriate
  • Continued use of services after updates constitutes acceptance

9. Contact Information

If you have questions, concerns, or requests related to this Mobile Privacy Policy, please contact us:

RxTaxSolutions.com
400 Lapalco Blvd Ste H PMB 1005 Gretna, LA 70056-7372 United States
Phone: +1 (833) 591-5485
Email: info@rxtaxsolutions.com